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Redesigned interface

The redesigned interface is now the only version across the app. The older layout and the toggle between the two have been retired, so everyone is on the same, cleaner interface. The workflows are unchanged.

Inbox

The inbox now lists conversations from every area in one place, with a channel filter and search by contact name so you can find a thread without switching views. Maintenance conversations show the appointment date, paging stays steady as you scroll, and opening a thread jumps straight to the latest message.

Prospects

The property filter now includes properties a prospect has enquired about, covering both your own listings and external ones. Chaser timing is anchored to your last message to the prospect rather than to their activity, so follow-ups land when they should. You can also reassign a prospect from the detail panel, unless it has been archived.

Contacts

The contact column now builds from a single, normalised set of contact details. Empty or invalid phone entries are dropped, so the column shows real email addresses and numbers instead of blanks.

Fixes

  • Editing a property or unit now clears an optional field when you empty it, instead of keeping the old value.
  • Inbox screens no longer render blank when analytics fails to load.
  • Resolved an error when looking up work orders for a tenancy with no renewal.